Shipping & Transport
5-9 Iassonos Street, GR - 18537 Piraeus, Hellas
Neptune Lines at a glance
Neptune Lines Shipping and Managing Enterprises S.A. is a leading car carrier operator in the short sea transportation sector. The company operates a fleet of 16 vessels conducting regular liner services to more than 30 key ports in 17 countries in the Mediterranean basin, extending from the Atlantic ports of Vigo & Casablanca in the West, to the Black Sea in the East.
Neptune Lines has always been proud to combine its family-owned enterprise values -such as personal attention to customers and service flexibility- with the efficiency and professional management of a thoroughly modern shipping company. Our service is backed by an unwavering commitment to conducting business in a socially responsible and ethical manner.
Our company has formed direct contracts and established long-standing relationships with all major car and commercial vehicle manufacturers, as well as with leading 3PL and 4PL companies. It, also, specializes in the safe handling of project cargo, high and heavy units, agricultural and construction equipment. The company operates through a wide, dedicated agency network.
In order to meet an ever-growing demand, Neptune Lines has been consistently investing in its maritime fleet of vessels. Our expansion has included the introduction of state-of-the- art, sophisticated vessels while, at the same time, we continuously invest in our existing fleet, in order to enhance performance and achieve business continuity. Four new vessels were added in Neptune fleet during 2014-2015, increasing the overall carrying capacity by 36% and contributing in further reducing the environmental footprint of our fleet.
Ethics and Integrity
Mission, Vision, Values
It is Neptune Lines' mission to maintain and further strengthen our reputation as the most trusted Car Carrier Company in the Mediterranean and the Black Sea, always providing flexible and tailor-made solutions to our customers who steadily evolve into strategic partners through long-term and mutually credible relations, while consistently investing in our most valuable asset – our people.
Our vision is to maintain our leading position in our target segment, while at the same time, to grow and expand our services in new markets. An integral part of our vision is to be pioneering whether in our services and markets served, environmental standards or supportive actions to the communities in which we operate.
We will accomplish our goal by applying our values and a strong code of ethics to everything we do. For a family business, like Neptune Lines, values are the connective tissue — the source of our success, our commitment, and our longevity.
In our transition to a larger corporate structure, our values will continue to guide our philosophy: integrity, respect and close customer relationships. We will extend the power of our values to benefit our strategic partnerships and our people, but also the communities in which we operate, by keeping a vigilant eye on the social, political and economic factors that shape the world we live in.
The values being at the core of everything we do are eight. These values form the foundation of our company and help us to foster each and every customer relationship:
1 | TRUST: Honoring relationships, old and new.
2 | FLEXIBILITY: Tailoring our services according to our customers' needs.
3 | CONFIDENCE: Providing peace of mind to our customers, year after year.
4 | INTEGRITY: Conducting business according to a strict code of ethics.
5 | PIONEERING: Encouraging and supporting innovative thinking in everything we do.
6 | HUMAN CAPITAL: Investing in—and inspiring—people.
7 | EXCELLENCE: Delivering excellence every day of the week, year-round.
8 | RESPONSIBILITY: Caring for the community and the environment we live and work in.
Ethical Business Conduct
Neptune Lines has a strong and well-established commitment to ethical business conduct and compliance with applicable laws and regulations. This commitment is defined through our corporate Code of Conduct – which is based on our values and clarifies the principles and expectations of how we work. The Code of Conduct applies to all hierarchy levels inside the Company, but we expect and encourage also our major stakeholders to act in a way that is consistent with the contents of the Code - taking appropriate actions where we believe they have not met our expectations or their contractual obligations.
We strive to conduct business with partners who share our commitment to high ethical standards and engage in fair, transparent and free competition and we choose them on the basis of their efforts to respect human rights, comply with laws, protect the environment and address social issues, as well as considerations such as quality and price.
Last but not least, our Code of Conduct explicitly prohibits engaging in corruption or bribery of any form. We have a responsibility towards our employees and the countries and communities in which we do business to be ethical and lawful in all our dealings.
Neptune Lines adopts internationally accepted quality standards for conducting day-to-day operations:
• ISO 9001:2008 for the scope of Quality Service
• ISO 14001:2004 for the scope of Environmental Management
• OHSAS 18001:2007 for the scope of Occupational Health and Safety.
Participation in Sustainability Initiatives
• Our Company is a signatory to the United Nations Global Compact (UNGC).
• Our sustainability reports are in accordance with the ‘GRI G4 Guidelines’. They also consist our Communication On Progress (COP) - outlining our progress in implementing the ’10 Principles’ of the UNGC.
• Neptune Lines is a member of the ‘Maritime Anti-Corruption Network’ (MACN).
Neptune Lines is also an active member of:
• Hellenic Chamber of Shipping (Board)
• Union of Greek Shipowners (Board)
• Malta International Shipping Council (Board)
• European Community Shipowners’ Association (Board)
• Det Norske Veritas (DNV) Technical Committee
• The Baltic and International Maritime Council (BIMCO) (Membership)
• Hellenic Marine Environment Protection Association (HELMEPA)
• The Association of European Vehicle Logistics-ECG (Membership)