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ICAP Group S.A.

Member: Silver
Since: 09.05.2011

2, El. Venizelou Avenue, GR-176 76 Kallithea, Athens, Greece
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Corporate

ICAP Group is the largest Business Services Group in Greece, with offices in five cities. In addition, the Group is expanding dynamically in the South-East Europe region, having already strong subsidiaries in Bulgaria, Romania, Serbia and Cyprus.

As of the beginning of 2007, ICAP Group's strong majority shareholder is the SEEF fund of Global Finance, the largest private equity firm in Southeastern Europe, while Coface, one of the world's largest Credit Insurers and Business Information providers, is its minority shareholder.

ICAP Group is rapidly developing into a multidisciplinary service provider and its Vision is to be the most successful Business Services group in South-East Europe and its clients' top choice, providing innovative solutions and diversification. Our mission is embodied through the words "Your Business Partner" which mark our corporate communication. 

At every link of the corporate value chain, there is a service provided by ICAP Group: from the initial Business Plan at the establishment of the company, to the Organization and Staffing, the Market Research, the continuous flow of Business Information, as well as our offering of Outsourcing Solutions.  

Today, ICAP Group provides a wide range of services and products which help companies develop and are grouped into the following four major Business Service Lines:
  • Credit Risk Services
    • Credit Risk Assessment Services
    • ICAP Credit Risk Ratings
    • Credit Risk Management
    • Receivables Management
  • Marketing Solutions
    • On-line and Print Business Directories
    • Sector Studies
    • Contact Center
    • Marketing Databases
    • Google AdWords
    • Market Research (through TNS ICAP)
  • Management Consulting
    • Data Management Services
    • Strategic and Business Planning
    • Organizational and Operational Design Improvement
    • Project Management and Development Programs
    • Enabling Technologies
    • Marketing & Franchising Consulting Services
  • People Solutions
    • Executive Search and Selection
    • Employment Solutions
    • Human Capital Consulting
    • Training Solutions
    • HR Outsourcing Solutions
Strong Profitable Growth
Under its new shareholders and new management, ICAP Group is demonstrating impressive growth. With clear strategic direction, customer centric approach, heavy investments and new innovative services, ICAP Group has entered a new era of a rapid expansion both through organic growth and acquisitions of companies in Greece and abroad. Within three years only, it has tripled its size. More specifically, in 2010, ICAP Group generated EUR 60 million in Revenues and EUR 9,7 million in EBITDA Profits; a three-fold increase compared to the figures of 2006, EUR 18 million and EUR 3.6 million respectively.

Wide National Coverage and Dynamic Expansion Abroad
ICAP Group offers its services all over Greece through its offices in 5 Greek cities:
  • Athens
  • Thessaloniki
  • Larissa
  • Patras
  • Herakleion (Crete)
Moreover, ICAP Group is dynamically expanding in the neighboring countries offering a wide range of services which is continuously enriched. With its subsidiaries, ICAP Bulgaria, ICAP Romania, ICAP Serbia and ICAP Cyprus, the Group sufficiently covers the Southeastern Europe. 

Strategic Alliances and Memberships
ICAP Group has established strategic alliances with top international companies, namely DUN & BRADSTREET (the worldwide leader in the provision of Credit Risk Services and Business Information), BAIN & CO (one of the largest Consulting Groups in the world), GOOGLE (the world largest search engine), HUTHWAITE (a leading company worldwide, specialising in Training), HOGAN Assessment Systems (a world leader in assessing employees), Cut-e (a specialized multinational firm in on-line assessments) and NorthgateArinso (a leading international Outsourcing provider).

ICAP Group is a member of the largest International Business Information Network DUN & BRADSTREET as well as a member of FEBIS (Federation of Business Information Services), ΕΑDP (European Association of Directory and Database Publishers), FEACO (European Federation of Management Consulting Association) and INAC (International Network of Executive Search Consultants).

People that Make the Difference
Today, ICAP Group's workforce exceeds 1.150 employees, all of whom possess the specialized knowledge, experience, capabilities and enthusiasm in order to offer high quality services to our clients. In addition, ICAP employs another 1.050 people working at our clients' premises, through the Employment Solutions Business Line. 

The professional growth and development of ICAP's employees constitutes one from our five corporate values. Through training and reward programs, ICAP Group ensures not only the improvement of its services but our employees' professional satisfaction. Therefore, ICAP's strategic goal is to be an Employer of Choice and we are quite satisfied to see that our people choose to stay with us many more years compared to similar enterprises. Furthermore, we are proud to see that our personnel use the knowledge and experience they are acquiring over the years in order to evolve professionally within the Group.

Awards
  • ICAP Group is the only company in Greece recognised by the Bank of Greece (July 2008) as an External Credit Assessment Institution (ECAI) in regards to the New Regulatory Framework of Basel II. Moreover, it is the only company in Southeastern Europe accepted by the European Central Bank as Rating Tool source for the purpose of the Eurosystem Credit Assessment Framework (July 2009).
  • In April 2010, ICAP Group was recognised as one of the top SUPERBRANDS in Greece from the homonymous internationally acknowledged Institution of Branding with presence in 75 countries. 
  • The Management Consulting and People Solutions Service Lines of ICAP Group have been certified (January 2011) with the International Model of the renowned homonymous International Organisation Investors in People.
  • For four years (2008, 2007, 2001 and 2000) the Greek Financial Directory, in its print and electronic version has received the 1st Quality Award from EADP (European Association of Directory Publishers).
HEADQUARTERS
2, ELEFTHERIOU VENIZELOU AVENUE, GR-176 76 KALLITHEA, ATHENS, GREECE
  • Tel.: +30 210 720 0000
  • Fax: +30 210 722 0815
  • E-mail: icap@icap.gr
  • URL: www.icap.gr
ICAP ADVISORY
64, VASSILISSIS SOFIAS AVENUE, GR-115 28 ATHENS, GREECE
  • Τel.: +30 210 720 0136,  210 720 0156,
  • Fax: +30 210 720 0142
  • E-mail: consulting@icap.gr
NORTHERN GREECE BRANCH -COSMOS OFFICES
5, AG. GEORGIOU STREET, PATRIARCHIKO PYLAIAS, GR-570 01 THESSALONIKI, GREECE
  • Tel.: +30 2310 505 700
  • Fax: +30 2310 505 898-9
  • E-mail: thessaloniki@icap.gr
WESTERN GREECE BRANCH
1, GEROKOSTOPOULOU STREET, GR-262 21 PATRA, GREECE
  • Tel.: +30 2610 620 273
  • Fax: +30 2610 623 910
  • E-mail: patra@icap.gr
CENTRAL GREECE BRANCH
9-11A, MANOLAKI STREET, GR-412 22 LARISSA, GREECE
  • Tel.: +30 2410 258 047-48
  • Fax: +30 2410 258 049
  • E-mail: larissa@icap.gr
CRETE BRANCH
81, DIMOKRATIAS AVENUE, GR-713 06 IRAKLIO, CRETE, GREECE
  • Tel.: +30 2810 324 200
  • Fax: +30 2810 230 102
  • E-mail: iraklio@icap.gr  
ICAP BULGARIA
43, CHRISTOPHER COLUMBUS BLVD, BG-1592 SOFIA, BULGARIA
  • Tel.: + 359 2 8014 100
  • Fax: + 359 2 8014 101
  • E-mail: icap@icap.bg
  • URL: www.icap.bg
ICAP ROMANIA
GLOBAL CITY BUSINESS PARK
10, BUCURESTI - NORD ROAD, BUILDING O21, VOLUNTARI, ILFOV - ROMANIA
  • Tel.: +40 21 206 24 60
  • Fax:  +40 21 206 26 79
  • E-mail: icap@icap.ro
  • URL: www.icap.ro
ICAP SERBIA
86, OMLADINSKIH BRIGADA STREET, 11070 BELGRADE, SERBIA
  • Tel.: +38111 228 5020
  • Fax: +38111 318 8033
  • E-mail: icap@icap.rs
  • URL: www.icap.rs
ICAP CYPRUS
169, ATHALASSAS AVENUE, OFFICE 102, STROVOLOS, CY-2015 NICOSIA, CYPRUS
  • Tel.: +357 2287 1872
  • Fax: +357 2231 6192
  • E-mail: icapcyprus@icap.gr